At MRR Shopping, we are committed to delivering your orders quickly and efficiently. Please read our Shipping & Delivery Policy to understand how we process and ship your products.
1. Order Processing Time
- All orders are processed and dispatched within 1 business day after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time & Delivery
- Estimated delivery time depends on your location and the courier service used.
- Standard delivery time:
- Metro cities: 2-5 business days
- Other cities & towns: 3-7 business days
- Remote areas: 5-10 business days
- Once your order is shipped, you will receive a tracking number via email or SMS to track your package.
3. Shipping Charges
- Standard shipping charges apply based on the weight, size, and delivery location of the product.
- Free shipping may be available on selected products or for orders above a certain amount (if applicable).
4. Delayed or Lost Shipments
- While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as:
- Weather conditions
- Courier service delays
- Strikes or lockdowns
- High order volume during peak seasons
- If your order is delayed beyond the estimated delivery time, please contact our support team at 📧 contact@mrrshopping.co.in.
- If an order is lost in transit, we will initiate an investigation with the courier partner and offer a replacement or refund based on the findings.
5. Shipping Restrictions
- We currently only ship within India.
- Some pin codes may not be serviceable due to logistics constraints. If we cannot deliver to your location, you will be notified, and a refund will be processed.
- We do not ship to P.O. Boxes or military addresses.
6. Address & Contact Details
- Customers are responsible for providing the correct shipping address and contact number.
- If an incorrect address is provided and the order is returned, reshipping charges will apply.
7. Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS.
- You can track your order using the tracking number provided.
8. Damaged or Tampered Packages
- If you receive a package that appears damaged or tampered with, please do not accept it.
- Take a clear video of the package and contact us immediately at 📧 contact@mrrshopping.co.in.
9. Contact Us
For any shipping-related queries, feel free to contact us:
📧 Email: contact@mrrshopping.co.in
🌐 Website: https://mrrshopping.co.in/